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Health New England

One Monarch Place, Suite 1500

Springfield, MA 01144 - 1500

Hours

Member Services 8:00 a.m. - 8:00 p.m. (Monday-Friday)

(Oct. 1 - Mar. 31: 8:00 a.m. - 8:00 p.m. / 7 days a week)

Appointments: 9:00 a.m. - 4:00 p.m.

Walk-Ins: Due to COVID-19, we are not accepting walk-ins at this time.

Contact Member Services

Local: (413) 787-0010

Toll Free: (877) 443-3314

TTY: 711

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Health New England Medicare Advantage is an HMO & HMO-POS plan with a Medicare contract. Enrollment in Health New England Medicare Advantage depends on contract renewal.

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